🚚 Free Shipping When Order Over $100 â€ĸ Same Day Dispatch Before 2PM â€ĸ 18+ Only 🔞
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Find Answers to Common Questions

đŸ“Ļ Ordering

How do I place an order?
Browse our products, add your desired items to the cart, and proceed to checkout. Fill in your details and submit. Our team will contact you via WhatsApp with payment details within 24 hours.
What payment methods do you accept?
We accept Bank Transfer, PayPal, Cash App, Zelle, Venmo, Chime, and Cryptocurrency (Bitcoin, Ethereum). Choose your preferred method at checkout.
Do I need an account to order?
No account is required. You can place an order as a guest. Simply provide your contact and shipping details at checkout.

🚚 Shipping

How long does shipping take?
Orders placed before 2PM AEST are dispatched same-day. Standard shipping within Australia takes 2-5 business days. Express shipping options are available at checkout.
Do you offer free shipping?
Yes! Free standard shipping is available on all Australian orders over $100.
Do you ship internationally?
Yes, we ship to New Zealand, United Kingdom, United States, and Canada. International shipping costs $24.99 AUD flat rate. Delivery times vary by destination (7-14 business days).
How can I track my order?
Once your order is dispatched, you'll receive a tracking number via email and WhatsApp.

💨 Products

Are your products authentic?
Absolutely! We only sell 100% authentic products sourced directly from certified manufacturers. Every product is quality-checked before shipping.
What is the nicotine strength?
All our disposable vapes contain 5% nicotine (50mg/mL), which is the standard strength for disposable vapes in Australia.
How long does the battery last?
The ALIBARBAR INGOT 9000 features an 850mAh rechargeable battery, and the IGET BAR PRO 10,000 has a 650mAh battery. Both are USB-C rechargeable for convenience.
What happens when the device runs out?
Our devices are designed to stop working when the e-liquid is depleted. Simply dispose of the device responsibly and purchase a new one.

â†Šī¸ Returns & Refunds

What is your return policy?
Due to the nature of our products, we cannot accept returns or offer refunds for opened or used items. If your product arrives faulty or damaged, please contact us within 48 hours with photos for a replacement.
My product arrived damaged. What should I do?
Contact us immediately with photos of the damaged product and packaging. We'll arrange a replacement at no additional cost.

🔞 Age Verification

How do I verify my age?
By placing an order, you confirm that you are 18 years or older. We reserve the right to request age verification via ID if deemed necessary.

Still have questions?

We're here to help! Reach out to us via WhatsApp.

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